Recently with Vista and Window 7,  we are having reports of the images disappearing from the taskbar on the MAS90/ MAS200 launcher.  It turns out that  it is due to a resolution issue in windows and MAS.

In order to fix it, you need to change the DPI setting  back to the default settings (96 Pixels Per Inch/100%).
Here are detailed instructions  for Window 7/Vista followed by Win XP.

  • Windows 7/Vista
    1. Right-click on Desktop
    2. Select Personalize.
    3. Click on Display link (bottom left).
    4. Select ‘Smaller – 100% (default)’
    5. Click Apply to save changes.
  • Windows XP
    1. Right-click on Desktop.
    2. Select Properties
    3. Go to the Settings tab.
    4. Click Advanced.
    5. Change DPI settings to ‘Normal size (96 DPI).
    6. Click Apply to save changes.

If you need any assistance with this please call our support desk at DSD Business Systems

Jim Woodhead

Jim Woodhead is Vice President of Professional Services of DSD Business Systems, a national provider of on-demand (cloud) and on-premises ERP and CRM software, specializing in wholesale distribution, manufacturing, warehouse management, inventory, business intelligence and eCommerce software. DSD offers Sage 100 (formerly MAS 90), Sage 300 (formerly Accpac), Sage 500 (formerly MAS 500), NetSuite, Sage FAS, Sage HRMS (formerly Abra), Sage CRM, Sage SalesLogix, Extended Solutions, and Custom Programming.
View all posts by Jwoodhead
Jims website

2 Responses to “Are you missing the images/icons on the MAS90 or MAS200 Taskbar Launcher?”

  1. [...] Posted By: Wayne Schulz – Contact the author // If you're new here, you may want to subscribe to our MAS 90 newsletter sent to over 2,300 users . You can also review Schulz Consulting Prior MAS90 News Post Archives Tweet Two people in my 90 Minds Consulting Group have run across similar tricky issues wehre the icons on the Sage ERP MAS 200  taskbar disappear. Turns out there’s an easy solution related to font sizes that my friend Jim Woodhead at DSD documented on his site. Here’s the fix. [...]

  2. [...] Are you missing the images/icons on the MAS90 or MAS200 Taskbar Launcher? [...]

© 2010 Suffusion WordPress theme by Sayontan Sinha